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Press release #Mobility
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Augmented Reality applications allow new working methods for modern and connected workshops

Future-oriented Bosch solutions for servicing and repairs

  • Speeds up repair processes and increases the quality of work
  • Provides assistance by displaying additional information
  • Development platform eases the creation of AR applications
Heiderose Dreiner

Heiderose Dreiner >

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Augmented Reality (AR) applications connect both real and virtual worlds as if it was the most normal thing in the world thus expanding reality by displaying useful and time-saving complementary information. Bosch supports everyday work of mechatronics by means of Augmented Reality solutions easing, for instance, complicated cases of repair. Pointing the device camera onto the vehicle, required additional information can be integrated into the real image using a tablet computer or smart glasses.

Bosch has already developed an AR application for the vehicle reception, i.e. for the first direct contact with the customer. It provides a quick overview of the customer vehicle’s technical condition. In a neatly arranged manner, the mechatronic’s tablet computer or smart glasses show error codes and other irregularities. This allows him to quickly talk over the results with the customer. In cases of repair, the next step can be guided repair instructions displayed right onto the tablet or smart glasses. As a result, the user receives the required information right where and right when he needs it.

Jürgen Lumera, Augmented Reality expert at Bosch, is convinced that this technology will prevail in automotive workshops: “Augmented Reality provides workshop employees with kind of an x-ray view into the vehicle. Displaying complementary information is the key to an increasingly complex technological world. Providing access to required and up-to-date information whenever needed deepens the product understanding and saves time. For the customers, this results in increased repair quality – for workshops, it quickens the workflow.”

Development platform eases the creation of AR applications

In order to integrate the large diversity of versions and products in modern automotive technology into AR applications at low costs, Bosch developed the Common Augmented Reality Platform (CAP). It accesses the existing database and collects the matching data for the intended Augmented Reality application. Besides information and explanations as texts, videos, pictures, safety notes with audio content, 3D data, circuit diagrams, technical drawings and markers can be integrated as well. The system works in a cross-platform manner and independently from specific tracking or rendering techniques. It can thus be used for all business areas.

Mobility is the largest Bosch Group business sector. In 2023, its sales came to 56.2 billion euros, or just under 60 percent of total Group sales. This makes the Bosch Group one of the leading mobility suppliers. Bosch Mobility pursues a vision of mobility that is safe, sustainable, and exciting. For its customers, the outcome is integrated mobility solutions. The business sector’s main areas of activity are electrification, software and services, semiconductors and sensors, vehicle computers, advanced driver assistance systems, systems for vehicle dynamics control, repair-shop concepts, as well as technology and services for the automotive aftermarket. Bosch is synonymous with important automotive innovations, such as electronic engine management, the ESP anti-skid system, and common-rail diesel technology.

The Mobility Aftermarket division (MA) provides the aftermarket and repair shops worldwide with modern diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, products developed in-house and specifically manufactured for the aftermarket, as well as services. About 16,000 associates, as well as a global logistics network, ensure that spare parts reach customers quickly and on time. MA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 13,000 workshops, and more than 1,000 “AutoCrew” partners in over 100 countries. In addition, with Bosch Classic, MA supports owners of classic cars with a wide range of spare parts and services.

Additional information can be accessed at www.boschaftermarket.com

The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers.

Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com.

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