Data protection policy

Data protection policy of Robert Bosch GmbH

Data protection policy of Robert Bosch GmbH Robert Bosch GmbH (henceforth “Bosch”, “We,” or “Us”) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.

1. Bosch respects your privacy

The protection of your privacy throughout the course of processing of personal data, as well as the security of all business data are very important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.

2. Controller

Robert Bosch GmbH is the controller responsible for the processing of your data is; exceptions are outlined in this data protection notice.:

Our contact details are as follows:

Robert Bosch GmbH
Robert-Bosch-Platz 1
70839 Gerlingen-Schillerhöhe, Germany
Phone: +49 711 400 40990

3. Collection, processing and usage of personal data

3.1 · Processed categories of data processed

The data processed are communication-related data such as name, phone number, e-mail address, street address, and IP address.

The following categories of data are processed:

  • Communication data (e.g. name, telephone, e-mail, address, IP address)
  • Contractual master data (e.g. contractual relationships, contractual or pro-duct interest)
  • Client history
  • Contract accounting and payment data
  • Planning and regulation data
  • Transaction data
  • Provision of information (from third parties, e.g. credit reference agencies or from public directories)
  • Miscellaneous: [has to be specified concretely]

3.2 · Principles

Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, e-mail addresses, contractual master data, contract accounting and payment data, which are an expression of a person’s identity.

We collect, process and use personal data (including IP addresses) only when there is either a statuary legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

3.3 · Processing urposes and legal basis

We as well as the service providers commissioned by us; process your personal data for the following processing purposes:

3.3.1 · Provision of these Online Offers

Legal basis: Legitimate interest on our part in direct marketing, as long as this occurs in accordance with data protection and competition law.

3.3.2 · Resolving service disruptions as well as for security reasons

Legal bases: Fulfillment of our legal obligations with the scope of data security and legitimate interest in solving service disruptions as well as in the protection of our offers.

3.3.3 · Self-promotion and promotion by others as well as market research and reach analysis within the scope statutorily permitted or based on consent

Legal basis: Consent, legitimate interest on our part in direct marketing if in accordance with data protection and competition law.

3.3.4 · Sending an email or SMS/MMS newsletter subject to the recipient’s consent

Legal basis: consent.

3.3.5 · Form for submitting questions to online events

Legal bases for the processing of personal data: Overriding legitimate interest on our part in providing and using a contemporary medium for submitting questions to online events, and your consent.

3.3.6 · Safeguarding and defending of our rights

Legal basis: Legitimate interest on our part for safeguarding and defending our rights.

3.4 · Newsletters with opt-in; Right of withdrawal

Within the scope of our Online Offers you can sign up for newsletters. We provide the so-called double opt-in option, which means that we will only send you a newsletter via email, mobile messenger (such as, e.g. WhatsApp), SMS or push notification after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification.

In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. This also applies to withdrawal of consent given to us prior to the enactment of the General Data Protection Regulation (May 25, 2018). You can withdraw your consent to e-mail newsletters by clicking on the link which is sent in the respective newsletter mail, or in the administrative settings of the online offer. Alternatively, please contact us via the contact details provided in the Contact section.

3.5 · Log files

Each time you use the internet, your browser is transmitting certain information, which we store in so-called log files.

We save log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 7days and delete them afterwards. Log files which need to maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for anal-ysis purposes (without the IP address or without the complete IP address) see module “Adver-tisements and/or market re-search (including web analysis, no customer surveys)”.

In log files, the following information is saved:

  • IP address (internet protocol address) of the terminal device used to access the Online Offer;
  • internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
  • name of the service provider which was used to access the Online Offer;
  • name of the files or information accessed;
  • date and time as well as duration of recalling the data;
  • amount of data transferred;
  • operating system and information on the internet browser used including add-ons installed (e.g., Flash Player);
  • http status code (e.g., “request successful” or “file requested not found”).

3.6 · Data transfer

3.6.1 · Data transfer to other controllers

Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party have an legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal bases and the recipients or categories of recipients can be found in section 3.3 “Processing Purposes and legal bases.”

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

3.6.2 · Service providers (general)

We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting, and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch Group companies.

3.6.3 · Transfer to recipients outside the EEA

We might also transfer personal data to recipients located outside the EEA into so-called third countries. In such cases, prior to the transfer we ensure that either that the data recipient provides an appropriate level of data protection (e.g. via a decision of adequacy by the European Commission for the respective country or via an agreement based on standard contractual clauses between the EU and the recipient), or that you have consented to the transfer.

You are entitled to receive an overview of third country recipients and a copy of the specifically aggred-provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section (see section 2 above).

3.7 · Duration of storage; retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (for example, we might still have a legitimate interest in postal-mail marketing after fulfillment of a contract). In all other cases, we delete your personal data with the exception of data we are obliged to store the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

4. Usage of cookies

4.1 · General

In the context of our online service, cookies and tracking mechanisms may be used.

Cookies are small text files that may be stored on your device when visiting our online service.Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

This Website uses only absolutely necessary cookies (section 4.3.1).

4.2 Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

4.2.1 · Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website

4.3 · Overview of the cookies we use

The following section contains a list of the cookies we use.

4.3.1 · Technically required cookies

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.

They include:

Name: items
Type: permanent
This cookie is saved for a maximum of 30 days.
The cookie contains a list of the media collected by the user. Each media item has an ID with a language-country combination. The cookie allows you to view all the media collected in your shopping cart, so that they can be downloaded in one single operation.

Name: privacy-accepted
Type: permanent
This cookie is stored for 12 months, or until you redefine your approval of the use of cookies, whichever is shorter.
The cookie stores your approval of the use of cookies by this website.

5. Social plugins

We use so-called social plugins from various social networks in our online services; these are individually described in this section.

During your use of the plugins, your internet browser establishes a direct connection to the respective social network’s servers. In this way, the social network provider receives the information that your internet browser has accessed that particular online service of ours, even if you do not have a user account with this provider or are currently not logged into this account. Log files (including the IP address) are directly transmitted from your internet browser to a server belonging to the provider and possibly stored there. The provider or its server may be located outside the EU or EEA (e.g. in the United States).

The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.

Information on the purpose and scope of data collection, the further processing and use of data by the social network, as well as your respective rights and the options you have for protecting your privacy can be found by consulting the respective social network's data protection policy.

If you do not want social network providers to receive and, if applicable, store or use your data, you should not use their respective plugins.

5.1 · Social plugins with Heise two-click solution

By using the so-called two-click solution (provided by Heise Medien GmbH & Co. KG), we protect your visit to our web pages from being logged and processed by social network providers by default. When using a page of our internet presence which contains such plugins, these are initially deactivated. Only when you click on the respective button, provided will the plugins are activated.

5.2 · Facebook plugins

Facebook is operated by on by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour,Dublin 2, Ireland (“Facebook”). Find You can find an overview overof Facebook’s plugins and their appearance here: information on data protection at Facebook here:

5.3 · Twitter plugins

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA, 94103, USA and Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland ("Twitter"). Find an overview over Twitter’s plugins and their appereance here:; find information on data protection at Twitter here:

5.4 · LinkedIn’s social plugins

LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA, 94043, USA (“LinkedIn”). Find an overview of LinkedIn’s plugins and what they look like here:, and information on data protection at LinkedIn here:

6. Google reCAPTCHA

We use the service reCAPTCHA from Google Inc. in certain cases to ensure appropriate data security in the transmission of forms. This serves above all the differentiation of whether the input has been entered by a natural person or fraudulently by machine or automated processing. The service includes the sending of the IP address and other data required by Google for the reCAPTCHA service to Google. The deviating data protection regulations of Google Inc. are applicable for this purpose.

You will find further information on the data protection guidelines of Google Inc. under

7. YouTube

Our Online Offers use the YouTube video platform, which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („YouTube”).YouTube is a platform which allows the playback of audio and video files.

When you access a respective site of our Online Offers that contains an embedded YouTube player, this createsa connection to YouTube so the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data controller. We are not responsible for the processing of such data by YouTube.

Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights, and the privacy options available to be chosen by you, can be found in YouTube’s data protection notice.

8. External links

Our Online Offers may contain links to internet pages of third -parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing, and use of the personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located), as the conduct of third parties is natural beyond our control. We do not assume responsibility for the processing of personal data by third parties.

9. Security

Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliancey with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your that are administrated by us especially from the risk of unintended or unlawful destruction, manipulation, loss, change, disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

10. User rights

To enforce your rights, please use the details provided in section Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

10.1 · Right to information and access:

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

10.2 · Right to correction and deletion:

You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

10.3 · Restriction of processing:

As far as statutory requirements are fulfilled you have the right to demand for restriction of the processing of your data.

10.4 · Data portability:

As far as statutory requirements are fulfilled you may request to receive data that you have provided us in a structured, commonly used, and machine-readable format or – if technically feasible – that we transfer those data to a third party.

10.5 · Right to object

10.5.1 · Objection to direct marketing

Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

We will no longer process your personal data unless, in accordance with legal requirements, we can demonstrate compelling and legitimate grounds for their further processing which override your interests, rights, and freedoms, or if their further processing serves to establish, exercise, or defend legal rights.

10.5.2 · Objection to data processing based on the legal basis of “legitimate interest”

In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on “legitimate interest”. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

10.6 · Withdrawal of consent

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future.. This also applies to withdrawal of consent given to us prior to the enactment of the General Data Protection Regulation (May 25, 2018). The lawfulness of data processing prior to your withdrawal remains unchanged.10.7 · Right to lodge complaint with supervisory authority:

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:The supervisory authority responsible for us is the Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg

House adress:

Königstrasse 10a
70173 Stuttgart

Mailing adress:

Postfach 10 29 32
70025 Stuttgart
Tel.: +49 (711)/615541-0
FAX: +49 (711)/615541-15

11. Children

This Online Offer is not meant for children under 16 years of age.

12. Changes to the data protection notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection policy accordingly. Please therefore, notice the current version of our data protection notice, as this is subject to changes.

13. Contact

If you wish to contact us, please find us at the address stated in the "Controller" section.

To assert your rights and to notify data protection incidents please use the following link:

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
P.O. Box 30 02 20
70442 Stuttgart, GERMANY



Effective date: [2022.06.24]