Press release #Service Solutions

Bosch Service Solutions creates 100 new jobs in Leipzig

Service business for the travel industry is growing fastest

Regina Haberkorn

Regina Haberkorn >


Leipzig – The Bosch business services location in Leipzig is to undergo further expansion. Bosch Service Solutions plans to increase the number of associates from the present level of 400 to 500 within one year. In addition to the division's headquarters in Frankfurt am Main and the two branches in Berlin and Magdeburg, Leipzig became Bosch Service Solutions' fourth German location in May 2016.

From its location in Leipzig, Bosch mainly provides services to customers in the tourism, retail and security sectors. Growth in the service business for the travel industry is particularly strong: this area was expanded in recent months and is to undergo further expansion. The search is now on for customer advisors and team leaders to provide customer service for airlines.

The security control center, commissioned in December 2017, is also to be enlarged. Among other things, associates there handle emergency calls from alarm systems.

Bosch Service Solutions as an employer

With continuous double-digit growth in recent years, Bosch Service Solutions has developed very well, creating around 1,000 new jobs each year worldwide. The company recently received the CCV Quality Award for its associate-oriented approach.

Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 10,000 associates at 36 locations support national and international customers in around 40 languages, primarily from the automotive, travel and logistics sectors as well as information and communication technology.

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The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers.

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