Press release #Service Solutions

Bosch Service Solutions creates 100 new jobs in Leipzig

Service business for the travel industry is growing fastest

Regina Haberkorn

Regina Haberkorn >


Leipzig – The Bosch business services location in Leipzig is to undergo further expansion. Bosch Service Solutions plans to increase the number of associates from the present level of 400 to 500 within one year. In addition to the division's headquarters in Frankfurt am Main and the two branches in Berlin and Magdeburg, Leipzig became Bosch Service Solutions' fourth German location in May 2016.

From its location in Leipzig, Bosch mainly provides services to customers in the tourism, retail and security sectors. Growth in the service business for the travel industry is particularly strong: this area was expanded in recent months and is to undergo further expansion. The search is now on for customer advisors and team leaders to provide customer service for airlines.

The security control center, commissioned in December 2017, is also to be enlarged. Among other things, associates there handle emergency calls from alarm systems.

Bosch Service Solutions as an employer

With continuous double-digit growth in recent years, Bosch Service Solutions has developed very well, creating around 1,000 new jobs each year worldwide. The company recently received the CCV Quality Award for its associate-oriented approach.

Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 10,000 associates at 36 locations support national and international customers in around 40 languages, primarily from the automotive, travel and logistics sectors as well as information and communication technology.

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The Bosch Group is a leading global supplier of technology and services. It employs roughly 421,000 associates worldwide (as of December 31, 2022). The company generated sales of 88.2 billion euros in 2022. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 136 locations across the globe, Bosch employs some 85,500 associates in research and development, of which nearly 44,000 are software engineers.

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