Efficient: shorter processing times in the workshop
Environmentally friendly: high energy and material savings
Reliable: two-year guarantee
Diverse: over 1000 reconditioned products on offer
Bosch Electronic Service is expanding its range of products and helping workshops to repair vehicles with faulty electronic components in a cost-effective way. Alongside the option of a traditional repair or the installation of a new part, workshops can now also get hold of a reconditioned part within 24 hours. This new option keeps waiting times down for the end customer and also provides a cost-effective alternative to purchasing a new product because repaired parts can be up to two thirds cheaper. Despite these cost savings, reconditioned products meet the same quality standards as new parts – an important argument to encourage every driver to have faulty parts replaced professionally at a workshop, instead of resorting to unreliable and questionable amateur solutions.
In the past, the failure of an electronic component in a car often resulted in high costs for the customer, because the faulty component had to be replaced with a new part. In other cases, the vehicle would have to remain in the workshop for a prolonged period because the faulty part had to be removed and sent off for repair. This approach not only cost the service centers space, but also time, as they had to wait for the repair to be completed and the bill to be posted. The new offering from Bosch Electronic Service provides a third option that is faster than the alternatives, by replacing faulty parts with low-cost “remanufactured products”. The original faulty part, which is sent to Bosch only after the replacement has been fitted in the vehicle, is carefully processed, quality checked and fed back into the remanufacturing line.
Conserving the Environment and Ensuring Quality Customers, vehicle workshops and the environment all benefit from this enhanced repair service. Repairing parts consumes 90% less energy than is required for the manufacture of new components. Savings on materials vary between 50% and 90%, depending on the type of part being reconditioned. Because of their high level of quality, Bosch supplies repaired parts with the same two-year guarantee as new parts.
Easy to Order: Online or over the Phone The service is aimed at both independent and brand-dedicated vehicle workshops. After diagnostics have been carried out on the vehicle, the workshop can request a repair quotation or order a reconditioned part at www.bosch-repair-service.com. The workshop can also contact Bosch Electronic Service via a telephone hotline. The delivery of the repaired part and collection of the faulty component is organized by Bosch through a convenient logistics service.
Bosch currently offers over 1000 different remanufactured parts to complement the existing repair service, ranging from ABS components and engine control units to navigation and display systems.
The service is available now at www.bosch-repair-service.com or by telephone at +49 (0) 180 5000 535 (14 ¢/min from German landlines). The service will also be gradually introduced to other markets around the world.
In 2014, Bosch Automotive Tradition, the classic division of Bosch, is continuing its range of training courses for maintaining and repairing classic Bosch systems with new training dates. The special training courses are aimed at retro and classic car owners with a passion for technology as well as workshop associates keen to brush up on their knowledge. The training courses provide technical information, both practical and theoretical, directly from Bosch – the specialist and manufacturer of the systems.
The training program for 2014 includes new training courses on mechanical gasoline injection as well as Bosch starters and alternators. These new courses supplement the existing seminar content relating to D, K/KE and L-Jetronic and to the Bosch ignition systems. Bosch Automotive Tradition has also increased the number of locations for the training courses. Alongside dates in the Bosch Classic Service centers in Hamburg, Kassel, Leipzig and Nuremberg, courses are now also being held in Linnich and for the first time in Austria – in Amstetten. Prices for the one-day training courses remain unchanged, with each course costing between 110 and 145 euro. Visit www.automotive-tradition.de for a list of dates and detailed information on the training courses. Register online in the training section at www.partbob.com
Theoretical and Practical Training In the theoretical part of the training, the participants first get to grips with the functionality and components of the Bosch systems. Typical mistakes and wear patterns as well as diagnostic and replacement options are also explained. The theoretical session is then followed by practical training involving work on the systems and vehicle. The participants can bring their own roadworthy retro and classic cars to this session and these can be integrated into the practical diagnostic work. To ensure that all participants can take part in the practical training, the sessions are limited to 14 people.
The training sessions take place at Bosch Service Centers that form part of the classic service network of Automotive Tradition. These centers have years of experience and specialist knowledge when it comes to classic car repairs. Alongside the technical training courses, the classic division of Bosch offers an extensive range of services for retro and classic car enthusiasts including professional parts and supply, the online shop Partbob.com and a comprehensive knowledge database.
Bosch CEO Denner: “The breadth of our technological expertise and our presence in diverse sectors of the economy are crucial advantages in a connected world.”
Sales up 2.7 percent to 46.4 billion euros
Disregarding extraordinary burdens from photovoltaics, EBIT margin at roughly 6 percent
Stuttgart – According to preliminary figures, the Bosch Group increased its sales by 2.7 percent in 2013, to 46.4 billion euros, and this despite the difficult economic environment (adjusted previous-year figure: 45.2 billion euros). In the form of negative exchange-rate effects to the tune of some 1.5 billion euros, the strong euro places a considerable burden on the sales revenue disclosed by the supplier of technology and services. Earnings have developed fundamentally better, but are once again affected by the situation of the Solar Energy division, which remained difficult in 2013. In early 2013, the company announced its decision to exit its activities in crystalline photovoltaics.
*Note: Due to changes in the law, Bosch no longer includes its fifty-fifty joint ventures in its accounting. This mainly concerns Bosch Siemens Hausgeräte GmbH and ZF Lenksysteme, whose consolidated sales comes to some 7 billion euros. Due to these changes, current figures for sales, result, and headcount are only partially comparable with the figures previously published for 2012.
Progress in earnings According to preliminary figures, and leaving aside the extraordinary burdens caused by photovoltaics, the Bosch Group EBIT margin comes to some 6 percent. This is roughly one percentage point more than in the previous year. Including the extraordinary burdens as a result of photovoltaics, which are likely to total 1.3 billion euros, EBIT margin some 3 percent. “The many measures taken to improve profitability are clearly working. In fact, we have made better progress with result than expected,” said Dr. Volkmar Denner, chairman of the board of management of Robert Bosch GmbH. In 2014, Bosch will continue to work without let-up on improving its competitiveness and fitness for the future. As regards the targets for sales growth and margin, Denner said: “We have already made progress. We will continue to focus on profitability, growth, and agility.”
Seizing growth opportunities – opening up new market segments The company wants to unlock existing potential for growth and open up new market segments. Various future trends are relevant for Bosch here. Apart from energy efficiency and connectivity, there is the high-spending aging population in the industrialized countries and the rapidly growing middle class in the emerging markets of Asia and South America. Bosch is also working intensively on the mobility of the future, which will be electric, automated, and connected. In 2013, Bosch launched many products and services related to these trends. They include highly efficient gasoline and diesel injection systems, driver assistance systems such as motorcycle stability control, mySPIN smartphone integration solution, telematics services for the management of vehicle fleets, and robotics applications such as the “Indego” lawnmower.
Shaping and participating – Bosch in the connected world Bosch especially wants to open up new market segments with solutions for connected living. “The breadth of our technological expertise and our presence in diverse sectors of the economy are crucial advantages in a connected world. We want to play an active role in shaping that world, and at the same time take advantage of the business opportunities it offers. Bosch’s strategic objective is to create solutions for a connected world,” Denner said. For many, connectivity is already a reality. By 2015, some 75 percent of global population will be online, along with more than 6 billion devices. In Bosch’s view, however, this only scratches the surface of the potential opportunities. In the future, the company will make all its electronic appliances web-enabled. “Connectivity will open up new possibilities for all our areas of work. This goes for mobility, for industrial technology, and especially for energy and building technology – also in connection with our consumer goods,” Denner said.
Systematic preparation: activities and partnerships As the world’s leading sensor manufacturer in terms of sales, the web-enabled MEMS sensors supplied by Bosch are a key technical component for connectivity on the internet of things and services. Moreover, at the beginning of the year Bosch set up a subsidiary for the development and sales of connected terminal devices and solutions based on them. Bosch Connected Devices and Solutions GmbH is headquartered in Reutlingen, where the electronics competence center is based. The company was originally an innovation cluster. Bosch uses these cross-divisional clusters to develop new business ideas for a connected world. There are further clusters related to connected buildings, connected mobility, and connected energy. For example, Bosch will be working with partner companies to make a software platform available for standardized data exchange in smart homes. “Alliances are key drivers of the trend toward connectivity,” Denner said. Since November 2013, Bosch has been testing technologies that will allow the digital networking of an entire city in the “Monaco 3.0” pilot project. “Our broad footprint and technological expertise, combined with the creativity and motivation of our associates, are absolutely essential for innovation and growth,” Denner said. Apart from exploiting new market opportunities for connected living, Bosch will continue to make use of every opportunity that presents itself for its traditional business.
Volatility calls for agility Driven mainly by internet technologies, the connected world is dynamic, complex, and volatile as well. “The way the internet has risen over the past 20 years, as well as some of its repercussions, could not have been predicted. This will be true of future developments as well. As a result, we have to be fast and agile when dealing with a connected world,” Denner said. Increasingly, therefore, Bosch will be starting up new business activities to test their potential. Here, a key role will be played by Bosch Start-up GmbH, a company recently set up in Ludwigsburg, Germany. It will assume the role of an incubator for new business ideas and models. The team will help Bosch researchers quickly launch products and services. Bosch Start-up GmbH will make things such as infrastructure and business economics know-how available to new units with potential for growth. “An entrepreneurial mindset on the part of all associates and a culture that sees failure as part of the learning process are key factors for success. We want to further encourage and strengthen these factors,” Denner said. “We have to boldly venture into new territory and push back boundaries.
Business developments by business sector and region in 2013 The sales developments of the business sectors are also affected by significant exchange-rate effects. The Automotive Technology and Consumer Goods business sectors are especially hard hit by these effects. Regardless of this, the Automotive Technology business sector developed extremely positively in 2013. Its business with gasoline direct injection and diesel injection systems grew significantly. The Car Multimedia division was very successful with display instruments and infotainment systems. In Industrial Technology, the packaging machinery business was able to record good growth. By contrast, the global weakness of the mechanical engineering sector caused a considerable slump in the Drive and Control Technology division. In Consumer Goods, Bosch was once again successful with power tools in 2013, both for professional and DIY users. Developments in the Energy and Building Technology business sector were overshadowed by the situation in the Solar Energy division, which was again difficult in 2013. The Security Systems division was able to generate strong growth with communications services, while the Thermotechnology division was successful with energy efficient condensing appliances.
Significant sales growth outside Europe The strong euro had significant negative effects on the development of regional sales. Nonetheless, nominal Asia Pacific sales exceeded their previous-year level by some 5 percent. After adjusting for exchange-rate effects, sales growth even reached double digits. In North America, nominal growth was more than 3 percent according to preliminary figures. At roughly minus 3 percent in nominal terms, sales developed negatively in South America. When adjusted for exchange-rate effects, however, sales grew by a high single-digit figure. Despite an economy that remained very weak, nominal sales in Europe grew slightly, by some 2 percent.
Slight increase in headcount in Asia and North America Worldwide, the Bosch Group had a total of some 281,000 associates at the beginning of 2014 (adjusted previous-year figure: 273,000 associates). In current business, headcount increased by roughly 1,000. Most of these new jobs were in Asia and North America.
Moderate economic prospects for 2014 According to current forecasts, Bosch expects the economy to develop moderately in 2014. As things stand at present, global GDP is expected to grow by 2.8 percent. The company sees risks in the further development of the countries affected by the euro crisis, as well as in a further appreciation of the euro. Against this background, the Bosch Group expects sales to grow slightly in 2014, with its earnings situation continuing to improve.
Bosch booth, # 20812 in South Hall 1, features “Invented for life” products
Unveils the BME280 sensor, world's first integrated environmental unit that combines sensors for pressure, humidity and temperature in a single package.
Bosch, sponsor of first-ever CES Driverless Car Experience, showcases technologies that support the future of automated driving.
Bosch contributes $70,000 and Bosch power tools worth $10,000 to Habitat for Humanity for Illinois rebuilding efforts.
Las Vegas – In today's world, consumers stay connected as a way to monitor and enhance all aspects of their daily lives – from personal interactions, to home security, vehicle performance and more. As early as 2015, more than six billion devices will be connected to the Internet.
According to Dr. Werner Struth, chairman of Robert Bosch LLC and member of the Board of Management, Robert Bosch GmbH, some may be overwhelmed by the magnitude of change: “At Bosch, however, we feel that this is our time and we look forward to supporting consumers as they become ever more connected. The research we have done, the investments we have made and the people who are part of our team are ready for this challenge. CES is a great place to showcase what Bosch has to offer, today and into the future.”
Increasingly, consumer electronics are connected to the Internet as they provide data to the cloud. This is known as the Internet of Things and Services.
“The Internet of Things and Services makes it possible to network our know-how in a way that was unimaginable only a few years ago,” Struth said. “It will give rise to new solutions that offer a better quality of life. However, this opportunity also involves a challenge: Networked technology in this connected world must not become more complex, but rather simpler.”
To that end, Bosch Sensortec announced today its new BME280 sensor, the first integrated environmental unit that combines sensors for pressure, humidity and temperature in a single package.
Measuring just 2.5 millimeters on each side, this state-of-the-art sensor was developed to support a broad range of high-performance applications, such as indoor navigation, home automation control, personalized weather stations, innovative sport and fitness applications, and telemedicine. For the past 20 years, Bosch has been recognized as a leader in producing micromechanical sensors or MEMS technology. In fact, Bosch produces more than one billion micromechanical sensors annually.
At the 2014 International CES, Bosch will demonstrate how its products make sustainable lives more attainable in today's connected world.
Automotive Technology: Taking driving to the next level Automotive Technology, Bosch's largest business sector, strives to make driving safer and cleaner, as well as more economical, comfortable and convenient through its wide variety of advanced technologies.
For example, Bosch's Power Max is its first electric vehicle charging station. At a price of $449, the Power Max is nearly half the cost of most Level 2 charging stations and twice as fast as Level 1 chargers. The end result is the Power Max allows drivers of electric vehicles to get on the road more quickly. This charging station is only one of the many sustainable automotive products Bosch offers.
With much attention on autonomous driving and speculation on when it will be widely available, Bosch produces several technologies that, in fact, enable autonomous vehicles. The company is taking significant steps toward developing fully automated vehicles through its many active safety technologies, including automatic park assist, collision avoidance,
emergency braking and much more. These technologies are featured at CES's Driverless Car Experience, sponsored by Bosch. The Driverless Car Experience will be held at the Gold Lot, next to the North Hall of the Las Vegas Convention Center (LVCC).
From home to any travel destination, Bosch makes products to enhance quality of life. But, the commitment to sustainable living does not stop there: Bosch strives to make a positive impact in communities across the U.S.
Community: Giving back to where we live and work Bosch was founded on the principle that companies and their associates have responsibility to give back to the communities in which they live and work.
The Bosch Community Fund and Robert Bosch LLC are contributing $70,000 to Habitat for Humanity to be used for rebuilding efforts in Peoria, Ill., after devastating tornadoes hit the area in November. From helping with disaster efforts, to supporting academic institutions, Bosch makes a positive difference in the community.
The Bosch Community Fund, a U.S.-based foundation established in September 2011, awards up to $3 million annually in grants to various 501(c)(3) organizations and educational institutions. The Bosch Community Fund focuses primarily on the enrichment of science, technology, engineering and math education and the advancement of environmental sustainability initiatives.
Other activities at CES in which Bosch is involved, include:
The Driverless Car Experience also will feature a panel session, “Road to Driverless Mobility,” exploring the market, technological and regulatory milestones on the road to making autonomous driving a reality. Dr. Dirk Hoheisel, member of the Board of Management of Robert Bosch GmbH, will be speaking on Tuesday, Jan. 7, at 3 p.m. in the North Hall of the LVCC, Room N262.
CEO of Bosch Sensortec, Dr. Stefan Finkbeiner, will be speaking at the “MEMS Sensor Fusion – Revolutionizing the Internet of Things” event on Wednesday, Jan. 8, at 2:25 p.m. on the topic of “hardware-software co-designs and the secret to sensor fusion” in the LVCC, North Hall room N261.