Press release #Mobility Aftermarket

Augmented Reality applications accelerate motor-vehicle repairs and support technical trainings

Survey proves the benefits of Augmented Reality applications in automotive workshops

  • Significant time savings thanks to the use of Augmented Reality in workshops
  • Updated development platform allows device-independent AR applications
  • Innovative training possibilities thanks to multiple-user application
Heiderose Dreiner

Heiderose Dreiner >


Augmented Reality (AR) complements reality overlaying additional information. In case the user points his smartphone or tablet camera – or even his smart glasses – onto an area with available AR information, explanations, 3D objects or videos are added to the real image.

Use of Augmented Reality in workshops pays off

By means of a field study at Bosch Car Service workshops, Bosch now analyzed the benefits of using Augmented Reality applications in everyday workshop life. The result: Using Augmented Reality applications, time savings of 15 percent in average per step taken are possible even on common vehicles and less sophisticated repair tasks such as e.g. removing specific components. Thanks to AR applications, mechatronics see the location of hidden components, instructions or required special tools integrated into the real image. This clarifies the next steps to be taken thus avoiding unnecessary disassembly and assembly work. In case of rather sophisticated repairs of if dealing with latest vehicle technology, the time – and thus money – savings might even be much higher.

Innovative training possibilities thanks to latest improvements of CAP functionalities

In addition, Bosch works on applying AR technology for technical trainings of workshop employees. The reworked Augmented Reality platform (CAP) now allows new and efficient applications, in particular for anything related to trainings. Contents and applications are now published in a device-independent manner because CAP is fed by locally and centrally stored contents providing the data required for the respective AR application requested. In practice that is, users can use any AR application on smartphones, tablet or even Augmented Reality glasses – and they can easily switch between these devices. This multiple-user solution opens new, exciting and efficient methods for technical trainings combining random devices with one another.

The improvements made to CAP allow the development of Augmented Reality applications with innovative training scenarios: In “Trainer Mode”, the trainer controls the devices of the training participants and decides which case shall be displayed on their devices. In this case, any actions taken by the trainer are also shown on the participant devices. And yet each participant keeps an individual point of view – for instance onto the engine compartment. The whole group of participants and each and every one of them can actively follow and experience the explanations the trainer provides for each training situation. In “Trainee Mode”, the trainer accesses any participant’s device. In this manner, he can provide useful hints and tips and explain the next steps lucidly.

Contact person for press inquiries:
Heiderose Dreiner
Phone: +49 721 942-3145

The Mobility Aftermarket division (MA) provides the aftermarket and repair shops worldwide with modern diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, products developed in-house and specifically manufactured for the aftermarket, as well as services. About 16,000 associates, as well as a global logistics network, ensure that spare parts reach customers quickly and on time. MA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 13,000 workshops, and more than 1,000 “AutoCrew” partners in over 100 countries. In addition, with Bosch Classic, MA supports owners of classic cars with a wide range of spare parts and services.

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The Bosch Group is a leading global supplier of technology and services. It employs roughly 428,000 associates worldwide (as of December 31, 2023). According to preliminary figures, the company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which roughly 48,000 are software engineers.

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