Bosch eBike Systems

Bosch eBike Systems grows dealer service network Arnaud Viac to look after French-speaking cycle dealers in France, Belgium and Switzerland

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  • March 26, 2015
  • Bosch eBike Systems
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press release

Stuttgart/Reutlingen – The Bosch eBike Systems service network continues to grow. Since March 2015 Arnaud Viac has been the new Bosch eBike Systems technical adviser in France. Viac supports the trade with training sessions and individual advice on maintenance, service and sales. He looks after dealers all over France and French-speaking dealers in Belgium and Switzerland.

Technical advisers’ twofold function
By hiring additional technical advisers Bosch eBike Systems is intensifying its on-site support for dealers. Technical advisers now work for Bosch eBike Systems in Austria, Belgium, France, Germany, Italy, Luxembourg, the Netherlands and Switzerland. “Experience in other countries and markets shows that our technical advisers provide dealers with valuable assistance,” says Ulrich Lippmann, Head of Service at Bosch eBike Systems. “The technical advisers are also our direct link to the trade. France is a large and important market for Bosch eBike Systems and I am delighted we have been able to hire in Arnaud Viac a technical adviser with an outstanding knowledge of this market.”

An industry expert
Viac, 40, has many years of experience in customer service and is an absolute industry expert. While still a student he worked part-time for the FMF Sport Group. For the past four years he was Director of Sales at Magura. He previously spent 12 years with Formula Srl. Customer service has always been a focal point of his work.

Contacts for journalists:
Robert Bosch GmbH
Tamara Winograd
Tel.: +49 7121 35-394 64
Fax: +49 711 811 514 042

Ketchum Pleon GmbH
Jens Weller
Tel.: +49 711 210 99-427
Fax: +49 711 210 99-499

About Bosch eBike Systems
A new generation of bikes is taking town and country by storm and is already a part of eve-ryday life. eBikes are a modern means of transport for modern people: people in a hurry and people who prefer to take it easy, the fit and the comfort lovers, commuters and pleasure cyclists and, of course, young and old. The tailwind of technology-leading eBikes made by what are already more than 50 leading brands in Europe is powered by components that Bosch is developing to perfection. The Bosch portfolio ranges from the highly efficient drive unit (motor and gearbox) and high-quality batteries to a smart on-board and cycle computer that can be used intuitively. Perfect coordination of components holds the key to typical Bosch performance in terms of both comfort and efficiency. Like other Bosch products, the eBike systems benefit from the Bosch Group’s technology and production know-how. From conception and engineering to manufacturing, marketing and after-sales service, Bosch eBike Systems constantly set new standards for the eBike industry. The Bosch Group’s experience in the areas of electric motors, sensor technology, displays and lithium-ion batteries ensures that Bosch eBike systems use technology that is invented for life and that eBike users have their fun.

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About Bosch
The Bosch Group is a leading global supplier of technology and services. It employs roughly 375,000 associates worldwide (as of December 31, 2015). The company generated sales of 70.6 billion euros in 2015. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing and sales network covers some 150 countries. The basis for the company’s future growth is its innovative strength. Bosch employs 55,800 associates in research and development at 118 locations across the globe. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

Further information is available online at and,

PI8867 - March 26, 2015

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Tamara Winograd

+49 7121 35-39464 Send Email

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