Bosch eBike Systems

Bosch eBike Systems goes on training tour Over 100 dates for dealers in ten countries

  • Training courses in six languages
  • Focus on Nyon and eShift
  • Partnership with Magura strengthens service capacities
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  • October 09, 2014
  • Bosch eBike Systems
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press release

Stuttgart/Reutlingen – The Bosch eBike Systems training tour for European cycle dealers gets under way on 13 October 2014 in Hamburg.
The eBike road show consists of more than 100 courses in ten countries and gives dealers an exclusive insight into the new product lines Nyon and eShift. “Overall, we will be training several thousand participants and prepare them extensively for the new season,” says Ulrich Lippmann, Service Manager, Bosch eBike Systems.

Training focuses this season on Nyon, the world’s first all-in-one eBike on-board computer. Combined with the eBike Connect smartphone app and the online portal eBike-Connect.com, Nyon becomes the eBiker’s personal route planner and training partner, connecting him or her with the digital world. This new, connected eBike world offers the user a wide range of functions and options. That is why Bosch eBike Systems is training dealers intensively on Nyon-relevant topics of all kinds. “We thereby ensure competent customer advice and comprehensive service provision,” Lippmann says. In addition, Web-based Nyon training is now available for the first time in the news section of the dealer portal ebike.bosch.com.

Another focal point of this season’s training courses for dealers is eShift, the integration of three gear shift options with the Bosch drive system. To provide for both first-time and as a refresher for past participants and to inform dealers in detail about service and maintenance issues, the course also includes an overview of the current product lines Active Line and Performance Line and their new features.

With the internationalisation of Bosch eBike Systems training courses for dealers are being expanded and seminars are for the first time being held in ten countries and six languages (German, English, French, Dutch, Spanish and Italian).

The Bosch eBike Systems training course tour begins on 13 October 2014 in Hamburg, with the last courses scheduled for March 2015. Applications via service partners’ Web shops only, please; follow the link on the dealer portal at ebike.bosch.com.

Expansion of service capacities
Bosch eBike Systems is steadily increasing its presence in European markets and that is why it is increasing significantly the number of its technical representatives. The team supports dealers on the spot and is to be increased in number from seven to twelve. In addition to Germany, Austria, Switzerland, Benelux and Italy, France and the UK will now also be served by technical representatives. As a result, at least one technical representative will be available in each core European market, and enquiries will be handled even faster now that an additional Bosch call centre has been set up for France, Italy and the UK.

Cooperation with Magura is also being expanded. The service partner is hiring additional service staff to further upgrade its language capacities outside of the German-speaking countries. At the same time the capacity of the joint Magura and Bosch eBike Systems service hotline is to be doubled by the beginning of 2015. Magura is also enlarging its logistics facilities significantly to supply dealers with the material and components they need even faster and more flexibly.

Contacts for Press enquiries:
Robert Bosch GmbH
Tamara Winograd
Tel.: 07121 35-394 64
Fax: 0711 811 514 042
Tamara.Winograd@de.bosch.com

Ketchum Pleon GmbH
Jens Weller
Tel.: 0711 210 99-427
Fax: 0711 210 99-499
Bosch.eBike@ketchumpleon.com

About Bosch eBike Systems
A new generation of bikes is taking town and country by storm and is already a part of eve-ryday life. eBikes are a modern means of transport for modern people: people in a hurry and people who prefer to take it easy, the fit and the comfort lovers, commuters and pleasure cyclists and, of course, young and old. The tailwind of technology-leading eBikes made by what are already more than 50 leading brands in Europe is powered by components that Bosch is developing to perfection. The Bosch portfolio ranges from the highly efficient drive unit (motor and gearbox) and high-quality batteries to a smart on-board and cycle computer that can be used intuitively. Perfect coordination of components holds the key to typical Bosch performance in terms of both comfort and efficiency. Like other Bosch products, the eBike systems benefit from the Bosch Group’s technology and production know-how. From conception and engineering to manufacturing, marketing and after-sales service, Bosch eBike Systems constantly set new standards for the eBike industry. The Bosch Group’s experience in the areas of electric motors, sensor technology, displays and lithium-ion batteries ensures that Bosch eBike systems use technology that is invented for life and that eBike users have their fun.

For more information please visit www.bosch-ebike.de

About Bosch
The Bosch Group is a leading global supplier of technology and services. It employs roughly 375,000 associates worldwide (as of December 31, 2015). The company generated sales of 70.6 billion euros in 2015. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing and sales network covers some 150 countries. The basis for the company’s future growth is its innovative strength. Bosch employs 55,800 associates in research and development at 118 locations across the globe. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

Further information is available online at www.bosch.com and www.bosch-press.com, http://twitter.com/BoschPresse.

PI8727 - October 09, 2014

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