Spare parts, diagnostics, workshop equipment, workshop concepts

Automechanika 2014 Bosch: pushing connectivity forward in workshops Driver mobility in focus

  • Global presence expanded
  • Digitization reducing operating costs
  • Clear legal framework needed
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  • September 16, 2014
  • Spare parts, diagnostics, workshop equipment, workshop concepts
  • Press releases

press release

Frankfurt – As a result of increasing connectivity, Bosch Automotive Aftermarket expects regional and structural changes in the business for vehicle replacement parts, car workshop equipment, and automotive services. “When it comes to innovative strength, international presence, and a willingness to invest, market players have ever-higher expectations,” said Dr. Uwe Thomas, president of Bosch Automotive Aftermarket, during a press conference at the Automechanika trade show in Frankfurt. “We aim to actively shape the changes ahead,” he said. Driver mobility is the main focus of Bosch strategy. This is why the company invests in developing new solutions throughout the entire value-added chain. These include everything from replacement parts, software, and diagnostic technology to the consistent broadening of the service offer. Increasing vehicle networking calls for the development of new solutions. However, this development must be supported with the right legislation. “Without the appropriate regulatory framework, many business models cannot evolve, as access rights and liability risks are not clearly defined,” said Thomas. New rules should take data protection into account, while at the same time enabling an open market for vehicle networking.

In 2013, Bosch Automotive Aftermarket continued to expand its automotive replacement parts, diagnostic devices, and workshop equipment businesses, especially in North America and Asia. For the current year, Thomas expects growth to be moderate. In Europe, Germany and France continue to drive growth, and markets in Spain and the U.K. are recovering well. Markets in North America, Japan, and especially China are currently very dynamic. Today, Bosch Automotive Aftermarket employs some 18,000 associates around the world.

Integration of SPX Service Solutions completed
The company has significantly expanded its presence in North America, mainly as a result of the completed integration of SPX Service Solutions, the U.S. supplier that was acquired in 2012. “We have expanded and improved our diagnostics segment, and our independent business in the NAFTA region has been strengthened considerably,” said Dr. Hans-Peter Meyen, the Automotive Aftermarket board member responsible for diagnostics and development. Today, the Bosch “Automotive Service Solutions” segment plays an important role in the division’s growth strategy. “The more electronics are built in to the car, the greater the need for diagnostics technology. We meet this need with a well-structured portfolio of brands and products. The more electronic components are built into the car, the greater the need for diagnostics technology. We meet this need with a comprehensive portfolio of products and brands,” said Meyen.

Preventing breakdowns in advance
Digital communication and data networking are playing an increasingly important role in workshops, for instance. In the future, workshops will be able to continuously monitor the status of customers’ vehicles and recommend a repair in advance if necessary. This will prevent vehicles from breaking down on the road, which is particularly important for commercial vehicles. Data networking also makes planning easier in the networked workshop, as employees’ work time is better organized and the required parts can be ordered at an early stage. All of this reduces down time and the costs of working on the vehicle.

Virtual x-ray vision
As they move into the workshop, augmented reality applications also contribute to reducing costs. Such apps give smart phones and tablets x-ray vision of sorts: if workshop employees point their mobile devices at paneling in the vehicle, the corresponding app displays the components behind it. At the same time, additional information such as work instructions, required tools, or even training videos can also be shown. This makes the repair process easier, as subsequent work steps are clearly planned and unnecessary assembly work can be avoided. “For us, all of this is just the first step toward augmented reality. We see major potential for additional solutions, for instance in the areas of technical training or service,” said Meyen.

A broad range of products and services at the Bosch stand
Bosch is presenting Robinair, the climate technology specialist it acquired with SPX Service Solutions, for the first time at Automechanika in Frankfurt. The company offers a broad range of products and services for the diagnosis, maintenance, and repair of vehicle air conditioning systems. The OTC brand is also displaying its diagnostic devices and special tools at the Bosch stand in Hall 9. The specialist brand Beissbarth is presenting its measuring and testing technology, while Sicam is showing its broad range of tire servicing devices. “The high number of brands and products highlights the Bosch strategy of always offering the best possible solutions for professional users. After all, we share the common goal of keeping drivers mobile,” said Meyen.

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. More than 18,000 associates in 150 countries, as well as a global logistics network, ensure that some 650,000 different spare parts reach customers quickly and on time. In its “Automotive Service Solutions” operations, AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 17,000 workshops. In addition, AA is responsible for more than 1,000 “AutoCrew” partners.

Additional information can be accessed at

The Bosch Group is a leading global supplier of technology and services. It employs roughly 375,000 associates worldwide (as of December 31, 2015). The company generated sales of 70.6 billion euros in 2015. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing and sales network covers some 150 countries. The basis for the company’s future growth is its innovative strength. Bosch employs 55,800 associates in research and development at 118 locations across the globe. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

Further information is available online at and,

PI8679 - September 16, 2014

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