Bosch eBike Systems

Record: Bosch eBike Systems is training more dealers than ever Vendors of pedelecs with Bosch drive systems are well prepared for the new season

  • Six specialists at work in nine countries
  • Training focus on technology and diagnosis
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  • March 12, 2014
  • Bosch eBike Systems
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press release

Stuttgart/Reutlingen, Germany – Well-prepared Bosch eBike dealers are getting off to a good start in the new season. On 27 February, Bosch eBike Systems brought this year's training tour to a successful conclusion in Verona, Italy. In all, the European market leader in eBike drive systems trained around 7,500 participants in nine countries between October 2013 and February 2014 for the new sales and service year, setting a new record in the process.

Most extensive training tour of all times
eBikes are very much in demand both in European core markets and further afield. To familiarise dealers with all the important details and innovations in drive systems Bosch eBike Systems provides comprehensive annual training sessions.
In preparation for the new seasons six Bosch specialists trained 7,500 participants all over Europe – a significant increase in numbers on the previous year and more than ever before. Starting in Germany, the Bosch experts went on tour in Austria, Switzerland, Italy, Spain, France, the Netherlands, Belgium and the UK. “To sell high-quality pedelecs you must offer your customers correspondingly good service. That is the only way to ensure that eBikers enjoy their eBike for as long as possible and that the dealer retains customer loyalty in the long term,” says Ulrich Lippmann, Head of Service at Bosch eBike Systems.

Know-how at first hand
Dealers were taught everything that is worth knowing about the new Active Line and Performance Line products with the new PowerPack 300 and 400 batteries and the Intuvia on-board computer with its optimised range of functions. “Our training courses teach the latest know-how about eBike technology and help participants to understand the product lines better. Our experts also offer valuable advice about, for example, dealing with batteries or diagnosis,” Lippmann added.

Additional advisers boost dealers' expertise
Dealers must have good sales skills but also be able to support and advise customers competently on product-specific issues and any difficulties that may arise. To add continuous extra depth to dealers' expertise the Bosch eBike Systems team was enlarged on 1 February 2014 with the appointment of an additional eBike expert for Italy. From 1 April 2014 another Bosch drive systems expert will cover selected areas in southern Germany and parts of Austria.

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About Bosch eBike Systems
A new generation of bikes is taking town and country by storm and is already a part of eve-ryday life. eBikes are a modern means of transport for modern people: people in a hurry and people who prefer to take it easy, the fit and the comfort lovers, commuters and pleasure cyclists and, of course, young and old. The tailwind of technology-leading eBikes made by what are already more than 50 leading brands in Europe is powered by components that Bosch is developing to perfection. The Bosch portfolio ranges from the highly efficient drive unit (motor and gearbox) and high-quality batteries to a smart on-board and cycle computer that can be used intuitively. Perfect coordination of components holds the key to typical Bosch performance in terms of both comfort and efficiency. Like other Bosch products, the eBike systems benefit from the Bosch Group’s technology and production know-how. From conception and engineering to manufacturing, marketing and after-sales service, Bosch eBike Systems constantly set new standards for the eBike industry. The Bosch Group’s experience in the areas of electric motors, sensor technology, displays and lithium-ion batteries ensures that Bosch eBike systems use technology that is invented for life and that eBike users have their fun.

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About Bosch
The Bosch Group is a leading global supplier of technology and services. It employs roughly 375,000 associates worldwide (as of December 31, 2015). The company generated sales of 70.6 billion euros in 2015. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing and sales network covers some 150 countries. The basis for the company’s future growth is its innovative strength. Bosch employs 55,800 associates in research and development at 118 locations across the globe. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

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PI8500 - March 12, 2014

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