Spare parts, diagnostics, workshop equipment, workshop concepts

Exchanges within 24 Hours Bosch Expands Repair Service for Faulty Electronic Parts Attractive Prices Thanks to Remanufacturing

  • Efficient: shorter processing times in the workshop
  • Environmentally friendly: high energy and material savings
  • Reliable: two-year guarantee
  • Diverse: over 1000 reconditioned products on offer
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  • February 07, 2014
  • Spare parts, diagnostics, workshop equipment, workshop concepts
  • Press releases

press release

Bosch Electronic Service is expanding its range of products and helping workshops to repair vehicles with faulty electronic components in a cost-effective way. Alongside the option of a traditional repair or the installation of a new part, workshops can now also get hold of a reconditioned part within 24 hours. This new option keeps waiting times down for the end customer and also provides a cost-effective alternative to purchasing a new product because repaired parts can be up to two thirds cheaper. Despite these cost savings, reconditioned products meet the same quality standards as new parts – an important argument to encourage every driver to have faulty parts replaced professionally at a workshop, instead of resorting to unreliable and questionable amateur solutions.

In the past, the failure of an electronic component in a car often resulted in high costs for the customer, because the faulty component had to be replaced with a new part. In other cases, the vehicle would have to remain in the workshop for a prolonged period because the faulty part had to be removed and sent off for repair. This approach not only cost the service centers space, but also time, as they had to wait for the repair to be completed and the bill to be posted. The new offering from Bosch Electronic Service provides a third option that is faster than the alternatives, by replacing faulty parts with low-cost “remanufactured products”. The original faulty part, which is sent to Bosch only after the replacement has been fitted in the vehicle, is carefully processed, quality checked and fed back into the remanufacturing line.

Conserving the Environment and Ensuring Quality
Customers, vehicle workshops and the environment all benefit from this enhanced repair service. Repairing parts consumes 90% less energy than is required for the manufacture of new components. Savings on materials vary between 50% and 90%, depending on the type of part being reconditioned. Because of their high level of quality, Bosch supplies repaired parts with the same two-year guarantee as new parts.

Easy to Order: Online or over the Phone
The service is aimed at both independent and brand-dedicated vehicle workshops. After diagnostics have been carried out on the vehicle, the workshop can request a repair quotation or order a reconditioned part at www.bosch-repair-service.com. The workshop can also contact Bosch Electronic Service via a telephone hotline. The delivery of the repaired part and collection of the faulty component is organized by Bosch through a convenient logistics service.

Bosch currently offers over 1000 different remanufactured parts to complement the existing repair service, ranging from ABS components and engine control units to navigation and display systems.

The service is available now at www.bosch-repair-service.com or by telephone at +49 (0) 180 5000 535 (14 ¢/min from German landlines). The service will also be gradually introduced to other markets around the world.

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. More than 18,000 associates in 150 countries, as well as a global logistics network, ensure that some 650,000 different spare parts reach customers quickly and on time. In its “Automotive Service Solutions” operations, AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 17,000 workshops. In addition, AA is responsible for more than 1,000 “AutoCrew” partners.

Additional information can be accessed at www.bosch-automotive.com

The Bosch Group is a leading global supplier of technology and services. It employs roughly 375,000 associates worldwide (as of December 31, 2015). The company generated sales of 70.6 billion euros in 2015. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing and sales network covers some 150 countries. The basis for the company’s future growth is its innovative strength. Bosch employs 55,800 associates in research and development at 118 locations across the globe. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

Further information is available online at www.bosch.com and www.bosch-press.com, http://twitter.com/BoschPresse.

PI8452 - February 07, 2014

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