Spare parts, diagnostics, workshop equipment, workshop concepts

Overall solution with flexible building blocks Bosch expands its Telematics Services for intelligent fleet management

  • Comprehensive solutions allow fleet operators to expand and improve their offering
  • Active maintenance management and remote diagnostics in the event of breakdowns
  • Trip analysis for each fleet vehicle and comparisons within fleets
  • Bosch Software solution offers easy integration into existing business processes
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  • August 10, 2013
  • Spare parts, diagnostics, workshop equipment, workshop concepts
  • Press releases

press release

Berlin — Many fleet operators are keen to increase transparency and gain a better overview of their fleets so that they can make the services they offer their customers even more attractive, or expand the range of services they provide. Services high on the list of priorities for fleet operators include fuel consumption analyses, the ability to locate a vehicle automatically via GPS and an electronic logbook with theft warning capability. Bosch now offers fleet operators an overall solution that can be individually tailored to suit each fleet operator's requirements. Bosch has a wealth of expertise that is not limited to any one manufacturer, so all the solution components are suitable for integration in almost every type of vehicle.

Journey and service data is read out via the interface for the On Board Diagnosis (OBD) system in the vehicle. This data is sent to the Bosch server, where it is processed and then sent to the fleet operators. One advantage of this process is that it enables operators to optimize servicing by actively directing the vehicles to their partner workshops.

Safety, cost-effective vehicle management and customer retention are key concerns in fleet management. With Bosch software solutions, the data acquired can be easily managed and integrated into existing business processes. This gives fleet operators a better overview of the status of their vehicles, reduces their reliance on workshops and keeps their overall vehicle costs down permanently. Fleet operators can activate a vehicle’s GPS system and evaluate the data acquired to generate usage statistics, as well as to identify when a vehicle has been stolen. If, for example, a vehicle is moved without the ignition being switched on, the system presumes that it has been stolen.

Risk management is another important aspect. The vehicle systems are, for example, able to recognize when an accident occurs and document what happened. If the system identifies an accident situation, the Bosch Communication Center is informed. This center is manned around the clock. The center associates alert the police and emergency services, while at the same time trying to contact the driver.

The software solution can be integrated easily and seamlessly into fleet operators’ existing IT systems and business processes, enabling them to make efficient, cost-effective use of their fleets.

Bosch is currently the only provider of a complete telematics solution. This solution is based on many years of experience in all areas of the process chain – from installing the technology in the vehicle through to evaluating the data acquired on the computer. The data is retained by the provider and processed at the request of the fleet operator.

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At the 65th International Motor Show in Frankfurt, Bosch is showcasing technical solutions for connected mobility. A variety of innovations are helping to make road traffic cleaner and more efficient, as well as safer and more comfortable. Bosch is exhibiting its highlights at booth A04 in hall 8.

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts - from new and exchange parts to repair solutions - for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufac¬tured in-house. More than 17,000 associates in 150 countries, as well as a global logistics network, ensure that some 650,000 different spare parts reach customers quickly and on time. In its "Automotive Service Solutions" operations, AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the "Bosch Service" repair-shop franchise, one of the world's largest independent chains of repair-shops, with some 16,000 franchises. In addition, AA is responsible for more than 600 "AutoCrew" partners.

Additional information can be accessed at

Bosch Software Innovations GmbH, the Bosch Group's software and systems house, designs, develops, and operates innovative software and system solutions that help our customers around the world both in the traditional enterprise environment and in the Internet of Things and Services (IoTS). We place particular focus in this field on the topics of mobility, energy and building, manufacturing, and financial services. Whether in its special, targeted BPM+ and IoTS editions or as flexible standalone products, our software suite is the perfect foundation not only for projects relating to the Internet of Things and Services but also for projects in the fields of Business Process Management (BPM) and Business Rules Management (BRM).

With some 550 associates worldwide, Bosch Software Innovations has locations in Germany (Immenstaad, Waiblingen, and Berlin), Singapore, China (Shanghai), Australia (Melbourne), and the United States (Chicago, Palo Alto, and Vienna).

More information can be found at

The Bosch Group is a leading global supplier of technology and services. In fiscal 2012, its roughly 306,000 associates generated sales of 52.5 billion euros. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. Bosch spent some 4.8 billion euros for research and development in 2012, and applied for nearly 4,800 patents worldwide. The Bosch Group's products and services are designed to fascinate, and to improve the quality of life by providing solutions which are both innovative and beneficial. In this way, the company offers technology worldwide that is "Invented for life."

Additional information is available online at,,

PI8281 - August 10, 2013

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