Spare parts, diagnostics, workshop equipment, workshop concepts

Bosch Subsidiary Mobility Media Launches New Online Platform "Drivelog" Offers Comprehensive Range of Services for Drivers and Workshops

  • Services for all aspects of a car on a single online platform
  • Drivelog offered to drivers free of charge
  • Intelligent solutions for workshop marketing and optimum customer service
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  • September 04, 2012
  • Spare parts, diagnostics, workshop equipment, workshop concepts
  • Press releases

press release

All important data and information relating to your vehicle is just a mouse click away, and you can find the right workshop with ease and book an appointment at the same time: The new Drivelog online platform offers drivers all this and much more at www.drivelog.de. Workshops can present their services and offers on Drivelog while cultivating their customer base.

Drivelog is the first online platform to combine services relating to all aspects of mobility for drivers and workshops. The new Internet offering is being developed and managed by Mobility Media GmbH in Berlin, a joint venture headed up by Bosch and the social media experts from trommsdorff + drüner GmbH. Bosch holds an 80% stake in the joint venture.

Comprehensive Service Offers for Drivers: "My Car. My Website."
Vehicle owners can use the new Drivelog online platform free of charge at home or while out and about using the Drivelog app on mobile devices to manage all data relating to their vehicle. All expenses for fuel, maintenance, servicing and repair can be recorded easily and conveniently, thereby ensuring that you are always aware of the costs relating to all aspects of your vehicle and can keep an eye on cost drivers as well as potential savings. This feature also applies to any service and repair work, which has been saved in the digital service history. This type of comprehensive documentation plays an important role when it comes to selling the vehicle at a later date, as it could increase the resale value.

Drivelog also issues reminders for important workshop appointments or the next general vehicle inspection. The portal can also help drivers to find a suitable workshop nearby. Once the user has set the search criteria, Drivelog finds a workshop that can service or repair the car professionally and cost-effectively. During this process, the system also highlights current offers from workshop partners, which are precisely tailored to the vehicle in question. These services are supplemented with an extensive range of information. For example, the user can use a semantic search to find up-to-date information, which is perfectly tailored to his individual interests. He can also exchange experiences with other users.

What does Drivelog offer Workshops?
The new Drivelog online platform also offers a wide range of benefits for workshops. In just a few mouse clicks, an attractive company profile can be created, which includes all important information relating to the business. Specific customer offers can also be advertised on the profile or special services highlighted. Similarly, Drivelog can be used to maintain data on existing customers, thereby ensuring that customers can be informed about particular campaigns in a targeted and cost-effective manner. Drivelog is also a powerful tool in the acquisition of new customers. The differentiated company profile ensures that the company is suggested to customers searching for a service matching the range of services offered by the workshop. The workshop can also actively approach new customer groups by compiling target group-specific offers; Drivelog will then approach the relevant customers. Drivelog's own ticket system for order management is particularly useful for workshops. Using this system, customers can arrange a preferred appointment for servicing or repair work with the workshop. The contact and vehicle data is supplied automatically.

Mobility Media offers Drivelog services to workshop partners based on a modular system. The basic partnership allows you to register free of charge and set up your company profile. You can also publish offers or company news free of charge. Premium partnership is available for EUR 24.95 net a month; this service includes excellent positioning in the Drivelog search engine and the option of planning services for advertising campaigns. Order partners can also make use of the order manager via the online appointment management system. Five percent of the net sales, with a maximum of EUR 20 per order, are calculated for this service.

Drivelog will be gradually extended with new functions and options. For example, extensive integration of cooperation partners is planned in addition to advanced fleet management and community functions. The internationalization of Drivelog is due to start next year.

Click here to find further information.

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. More than 18,000 associates in 150 countries, as well as a global logistics network, ensure that some 650,000 different spare parts reach customers quickly and on time. In its “Automotive Service Solutions” operations, AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 17,000 workshops. In addition, AA is responsible for more than 1,000 “AutoCrew” partners.

Additional information can be accessed at www.bosch-automotive.com

The Bosch Group is a leading global supplier of technology and services. It employs roughly 375,000 associates worldwide (as of December 31, 2015). The company generated sales of 70.6 billion euros in 2015. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing and sales network covers some 150 countries. The basis for the company’s future growth is its innovative strength. Bosch employs 55,800 associates in research and development at 118 locations across the globe. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”

Further information is available online at www.bosch.com and www.bosch-press.com, http://twitter.com/BoschPresse.

PI7879 - September 04, 2012

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