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New Bosch e-learning offer for location-independent, live and economical teaching of workshop know-how

Nico Krespach

Nico Krespach >

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Bosch webcasting for up to several hundred participants

  • Webcasting complements face-to-face trainings at Bosch Service Training Centers
  • The chat allows the participants to ask live questions and to take part in discussions
  • Depending on the topic, the webcasting can be recorded and repeated any number of times

Plochingen – Using a new, innovative training offer, Bosch now also teaches workshop associates up-to-date know-how by means live online trainings. Practical Bosch webcastings allow several hundred participants located at different places to follow technical trainings live and to ask questions right away using the chat function. The only requirements for a participation are a computer with screen or a mobile device (smartphone or tablet computer) as well as a stable internet connection. This makes Bosch webcasting an economical training alternative complementing Bosch face-to-face trainings.

Workshop employees who signed up for a Bosch webcasting receive a link to log into the virtual training room. Various/different platforms are available to do so. Webcastings can be attended by several members of staff of a workshop simultaneously. Furthermore, the participants are able to choose their individual training environment – such as, for instance, a comfortable, cozy and relaxing place.

Webcastings are carried out by experienced Bosch trainers

As is the case with technical face-to-face trainings, the webcasting online trainings are also performed by experienced Bosch trainers. Besides the cameraman, the team also includes a second trainer who keeps an eye on the chat answering the participants’ questions right away or forwarding them to the webcasting trainer. Each training lasts approximately 45 minutes. To start with, the trainer presents the respective topic for 30 minutes. Afterwards, the participants are given the opportunity to ask questions via chat in order to discuss with the trainer. In the aftermath of the training, the workshop employees will receive a certificate of participation. A video function allows recording the webcasting of certain topics in order to repeat it as often as desired.

Bosch webcasting is used for topics which can be taught digitally without need for the performance of practical tasks right on the vehicle. These can be dealing with Pass Thru interfaces connecting the users with the manufacturer portals in order to perform diagnoses, for instance, or handling the electronic maintenance booklet. Sensor and radar calibration using the Bosch ADAS system, checking and installation of lambda sensors as well as starter and alternator testing are additional topics taught by means of Bosch webcastings.

Positive feedback provided by participants

Bosch webcasting sessions are performed by the respective national Bosch Service Training Centers. Last year, some 5 000 participants have already been trained at more than 80 webcastings in Spain since the new e-learning format was first implemented there. Both the experience gained there and the feedbacks of the workshop participants were very positive. The Bosch organizations in Russia and Brazil have already successfully used the new training format as well. Dates for Bosch webcastings are now also offered to German, Austrian and Swiss workshops. As is the case with other Bosch trainings, the webcastings can also be booked online at www.bosch-training-solutions.com/de/.

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with modern diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. About 14,000 associates in more than 150 countries, as well as a global logistics network, ensure that spare parts reach customers quickly and on time. AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 15,000 workshops, and more than 1,000 “AutoCrew” partners.

Additional information can be accessed at www.bosch-automotive-aftermarket.com

The Bosch Group is a leading global supplier of technology and services. It employs roughly 400,000 associates worldwide (as of December 31, 2019). The company generated sales of 77.7 billion euros in 2019. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength. Bosch employs some 72,600 associates in research and development at 126 locations across the globe, as well as roughly 30,000 software engineers.

Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com, www.twitter.com/BoschPresse.

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