Press release #Automotive Aftermarket

Expanded and updated range of Bosch service trainings for automotive workshops in 2020

Practice-oriented trainings based on the current needs of automotive workshops

  • Additional focus topics in the areas of diagnostics, electronics, bodywork and comfort
  • New multimedia presentation on BMW diagnostic systems on the example of a BMW 5-series
  • Expanded range of Augmented Reality-supported trainings concerning tasks related to high-voltage systems of electric and hybrid vehicles
Nico Krespach

Nico Krespach >


Plochingen – For many years, Bosch has been offering practice-oriented technical trainings to workshop personnel at its Service Training Centers for the German-speaking world in Plochingen close to Stuttgart, Kassel and Vienna. The comprehensive range of trainings comprises more than 100 one-day and multiple-day trainings attended by some 3 500 German, Austrian and Swiss workshop employees every year. The range of trainings is expanded regularly. Concurrently, the training contents are aligned with technical progress and with the practical requirements of automotive workshops. The focus topic dealing with diagnoses using Euro 5/6 control-unit reprogramming via Pass Thru is one of the novelties of this year’s offer. Furthermore and due to the increasing demand, the training offer for tasks related to 48-volt systems has also been expanded significantly. In the areas of bodywork and comfort, yet another training focus is on the adjustment of ACC systems and front cameras using Bosch DAS 3000. Well-proven trainings such as the trainings on passenger-car diesel 2 common-rail systems, passenger-car driver assistance systems and trainings on vehicle mechanical systems have also been complemented by latest contents. In 2020, the successful series of Bosch multimedia presentations will be continued. Using the example of a BMW G31 5-series, Bosch code number BMW 2120, it will deal with the topic of BMW diagnostic systems.

With latest service trainings, workshop are well-prepared for the future

The trainings at the Service Training Centers are supposed to raise the workshops’ awareness for current technical topics thus preparing them for the future. This includes working on 48-volt systems, for instance. According to current predictions, by 2025, some 25 percent of all newly registered passenger cars will be either hybrid or electric vehicles. The training on professional testing of modern high-voltage systems and components teaches the know-how required for all workshop tasks on hybrid and electric vehicles automotive workshops already have to deal with – more and more often. Especially for these trainings, the Service Training Centers rely on Augmented Reality applications that will in future also provide on-site support for workshop staff performing practical tasks. Augmented Reality literally clarifies technical backgrounds. As the workshop employee uses the camera of his tablet computer or smart glasses to look onto a machine or a component featuring Augmented Reality (AR) information, explanations such as the mounting position or notes on maintenance and repair are added to the real image.

And yet the Bosch Service Training Centers do not only offer up-to-date trainings for passenger-car workshops. The 2020 range of trainings for staff members of commercial-vehicle workshops has also been expanded. There are, for instance, new trainings on the effective application of Bosch KTS Truck and Esitronic 2.0 systems when dealing with construction or agricultural machinery as well as on diesel injection and exhaust-gas treatment on construction and agricultural machinery.

Focusing on practical tasks right on the vehicle

Besides teaching theoretical knowledge, the main focus of the trainings is on practical tasks, fault simulation and strategic troubleshooting on modern cars and commercial vehicles. The trainings are carried out in small groups and by highly qualified trainers with many years of practical workshop experience. And yet, the trainers also facilitate the exchange of experience and knowledge among the training participants.

Online platform with useful information on anything related to the range of trainings

German, Austrian and Swiss workshops will find the complete range of trainings offered at Bosch Service Training Centers at the online platform Customer can also use the platform to book trainings and schedule, plan and manage the education and training of their employees. Moreover, the platform also provides online trainings on several different topics. These allow workshop employees, for instance, to prepare themselves for technical trainings at the Bosch Service Training Centers.

Contact person for press inquiries:
Nico Krespach
phone: +49 721 942-2209

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with modern diagnostic and repair-shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket-specific products and services developed and manufactured in-house. About 13,000 associates in more than 150 countries, as well as a global logistics network, ensure that spare parts reach customers quickly and on time. AA supplies testing and repair-shop technology, diagnostic software, service training courses, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair shops, with some 15,000 workshops, and more than 1,000 “AutoCrew” partners.

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The Bosch Group is a leading global supplier of technology and services. It employs roughly 421,000 associates worldwide (as of December 31, 2022). The company generated sales of 88.2 billion euros in 2022. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 136 locations across the globe, Bosch employs some 85,500 associates in research and development, of which nearly 44,000 are software engineers.

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