Press release #Automotive Aftermarket

Bosch Augmented Reality and ActiveSchematics speed up repair work

The right information at the right time and place

  • Augmented Reality applications support workshops concerning repairs on increasingly sophisticated vehicle technology
  • New ActiveSchematics software tool creates clear and vehicle-specific wiring diagrams for specific error pattern
Nico Krespach

Nico Krespach >


Karlsruhe – Modern vehicle technology is becoming increasingly sophisticated. Hybrid and high-voltage technology, intelligent assistance systems and connected electronic systems pose significant challenges automotive workshops have to face. On top of this, there is a vast variety of versions for each vehicle model and type. Quite frequently, the first challenge for the service technicians is to locate the component in question in first place. Bosch supports service technicians by means of innovative Augmented Reality applications thus enabling them to perform service and repair tasks at an increasingly sophisticated working environment both efficiently and with high quality. The advantage: Important and individual vehicle information is provided quickly and at the right place. Combining Augmented Reality applications with the ActiveSchematics technology, vehicle-specific wiring and block diagrams can now be visualized case specific and in real time. For service technicians, this results in faster repairs and prevention of mistakes during the specific tasks.

Average time savings of 15 percent per step taken

Bosch performed a field study in order to analyze the benefits of using Augmented Reality applications in everyday workshop life. Augmented Reality allows time savings of 15 percent in average per step taken – even on common vehicles and in case of less sophisticated repair tasks such as e.g. removing specific components. Once the service technician points his tablet computer or smart glasses onto an area on the vehicle’s engine compartment featuring AR information, useful information is added to the real image. In this manner, even the location of components hidden behind panels can be displayed visually.

Two powerful tools: Augmented Reality and ActiveSchematics

Once the service technician identified the vehicle, its equipment and its technical peculiarities by means of the VIN number, he will only receive the information required for the specific vehicle as he continues with the following steps. For this purpose, Bosch combines two of its solutions: ActiveSchematics and its Augmented Reality Platform (CAP). Once the error pattern has been read out of the fault memory, ActiveSchematics creates the relevant wiring diagrams for the specific error pattern. Doing so, it only takes those components into consideration that are actually installed at the vehicle. This allows displaying a case specific overview while the Augmented Reality application shows the information right at the place where it is needed by the service technician. For straightforward content generation, Bosch imports the data directly from engineering. This reduces the creation efforts and allows immediate and flexible implementation and release of technical advancements.

Efficient workflow cuts expenses

It eases both the fault isolation and the identification of the components affected. In addition, it saves time as service technicians don’t have to go through various manuals to find the problem resolution, but can start repairing right away. Therefore, focusing on information relevant for the specific vehicle and error pattern, the combined use of Augmented Reality applications and ActiveSchematics also help avoiding unnecessary repair steps, mistakes and thus save costs.

Contact person for press inquiries:
Nico Krespach
Phone: +49 721 942-2209

The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with modern diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. About 14,000 associates in more than 150 countries, as well as a global logistics network, ensure that spare parts reach customers quickly and on time. AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 15,000 workshops, and more than 1,000 “AutoCrew” partners.

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The Bosch Group is a leading global supplier of technology and services. It employs roughly 395,000 associates worldwide (as of December 31, 2020). The company generated sales of 71.5 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 129 locations across the globe, Bosch employs some 73,000 associates in research and development, of which nearly 34,000 are software engineers.

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